Effect of Emotional Intelligence, Education and Training, And Personality on Job Satisfaction and Attention Decision of the Head of State Aliyah Madrasah in South Sulawesi
DOI:
https://doi.org/10.26668/businessreview/2023.v8i5.2178Keywords:
Emotional Intelligence, Education and Training, Personality, Job Satisfaction, Decision MakingAbstract
Purpose: The aim of this research is to analyses the impact of emotional intelligence, education and training, as well as decision-making identity for Head of State Madrasah Aliyah in South Sulawesi.
Theoretical framework: This job recognition has a positive and important impact on decision-making. Emotional intelligence due to job satisfaction does not importantly influence decision-making. Training for job satisfaction has a positive impact on decision making. Job satisfaction does not have an important impact on decision-making.
Design/methodology/approach: This research uses a survey method. This research was conducted in 32 Islamic public secondary schools located in South Sulawesi and included 32 public secondary school principals to determine the sample using a sativa sampling technique. The questionnaire results data were analyzed through the Smart pls 3.2.9 application using the Structural Equations Model (SEM).
Findings: The results of the study show that emotional intelligence has a positive and important impact on work. Training has a positive and important impact on job satisfaction. Personality has a positive and useless effect. Emotional intelligence has a positive and low impact on decision making.
Research, Practical & Social implications: The party has a positive and low impact on decision-making. Personality has a negative impact and has a negative impact on decision making.
Originality/value: From the descriptive analysis, it was found that the three variables had an average value in a very high category which indicated a very good perceived value of the variable, but this was not able to realize the real contribution of the personality variable to job satisfaction.
Downloads
References
Abraham, S., 2017. Reasons Why Training and Development Fails and how can we control it? [Online]
Alawiyah, F., 2014. Madrasa Education in Indonesia. Aspiration, June, V(1), pp. 51-58.
Andri, S., 2011. The Influence of Education and Training Programs on Employee Performance and Job Satisfaction. Journal of Business Applications, 1(2), pp. 64-75.
Arikunto, S., 2014. Research Procedures. Jakarta: Rineka Cipta.
Asgarova, A., 2019. Impact of Employee Training on Employee Job Satisfaction and Achievement: A Case of Turkish Manufacturing Industry. SSRN.
Auda, R. M., 2016. The Effect of Emotional Intelligence on Organizational Commitment Through Job Satisfaction as a Mediation Variable at Bank DKI Surabaya Branch Office. BISMA (Business and Management), 8(2), pp. 156-176.
Azwar, S., 2013. Preparation of a Psychological Scale. Yogyakarta: Student Libraries.
Bagis, F., U. I. K. & Hidayah, A., 2021. Job Satisfaction as a Mediation Variables on the Effect of Organizational Culture and Organizational Commitment to Employee Performance. International Journal of Economics, Business and Accounting Research (IJEBAR), 5(2), pp. 424-434.
Budiono & Wening, N., 2021. The Impact of Emotional Intelligence on the Quality of Leaders' Decision Making and the Effectiveness of Schools in Indonesia. Journal of IKRA-ITH Humanities, March, V(1), pp. 59-66.
Bush, T., 2008. Leadership and Management Development in Education. London: Sage Publishing.
Çekmecelioğlu, H. G., Günsel, A. & Ulutaş, T., 2012. Effects of Emotional Intelligence on Job Satisfaction: An Empirical Study on Call Center Employees. Procedia - Social and Behavioral Sciences, Volume 58, pp. 363-369.
Chandrasekara, S., 2018. Relationship among Big Five Personality Traits, Job Performance & Job Satisfaction: A Case of School Teachers in Sri Lanka. Colombo, Proceedings of International Academic Conferences, International Institute of Social and Economic Sciences.
Cieslik, A.-K., 2016. To what extent is the level of higher educational background reflected in the effectuational/causational decision-making process of novice entrepreneurs? The Nethelands, 1 July.pp. 1-35.
Dietrich, C., 2010. Decision Making: Factors that Influence Decision Making, Heuristics Used, and Decision Outcomes. Inqiries Journal, II(2).
Ealias, A. & George, J., 2012. Emotional Intelligence and Job Satisfaction: A Correlational Study. The International Research Publications, 1(4), pp. 37-42.
Erjavec, J., Popovic, A. & Trkman, P., 2019. The Effect of Personality Traits and Knowledge on the Quality of Decisions in Supply Chains. Economic Research-Ekonomska Istraživanja, XXXII (1), pp. 20269-2292.
Felix, A. J. W., Sumathy & Madhavi, 2015. Influence of Emotional Intelligence on Decision Making by Leaders. American International Journal of Social Science, Februari, IV(1), pp. 134-140.
Garson, G. D., 2016. Partial Least Squares (PLS-SEM): Regression and Structural Equation Models. Asheboro North Carolina: G. David Garson and Statistical Associates Publishing.
Ghozali, I., 2021. Partial Least Squares: Concepts, Techniques, and Applications Using the SmartPLS 3.2.9 Program for Empirical Research. Semarang: Diponegoro University Publishing Agency.
Ghozali, I., 2021. Partial Least Squares: Concepts, Techniques, and Applications Using the SmartPLS 3.2.9 Program for Empirical Research. 3 editors. Semarang: Diponegoro University Publishing Agency.
Goleman, D., 2021. Emotional Intelligence: Emotional Intelligence. Jakarta: PT Gramedia Pustaka.
Hadi, S., 2001. Research Methodology. Yogyakarta: Faculty of Psychology UGM.
Hair, J. F. J., Hult, G. T. M., Ringle, C. M. & Sartstedt, M., 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Washington: Sage Publication.
Hair, J. J. F., Black, W. C., Babin, B. J. & Anderson, R. E., 2011. Multivariate Data Analysis. 5 penyunt. New Jersey: PrenticeHall, Inc.
Hambali, M. & Mu'alimin, 2020. Management of Contemporary Islamic education. Yogyakarta: IRCiSoD.
Hardianto, Zulkifli & Hidayat, 2021. Analysis of Principals' Decision-Making: A Literature. Al-Ishlah: Journal of Education, 13(3), pp. 2021-2028.
Haris, I., 2012. Determinant Factors of Decision-Making Process in Higher Education Institution (A Case of State University of Gorontalo, Indonesia). Global Journal of Management and Business Research, XII (18), pp. 33-40.
Haryono, P., 2016. SEM method for AMOS LISREL PLS management research. Bandung: PT. Key Personnel Intermediaries.
Hasibuan, M., 2014. Human Resource Management. Jakarta: Earth Script.
Hayati, F., Zulvira, R. & Gistituati, N., 2021. Educational institutions: Policy and Decision Making. JRTI (Indonesian Action Research Journal), VI (1), pp. 100-104.
Helena, H. & Widjaja, I., 2021. The Effect of Big Five Personality on Investment Decisions in Peer-to-Peer Lending Companies. Journal of Business Management and Entrepreneurship, 5(3), p. 319–324.
Ignat, A. A. & Clipa, O., 2012. Teachers’ Satisfaction with Life, Job satisfaction and Their Emotional Intelligence. Procedia - Social and Behavioral Sciences, Volume 33, pp. 498-502.
Ikhwandra, 2013. The Influence of Madrasah Head Leadership on Teacher Performance at MAS in Tanah Datar District. Journal al-Fikrah, July-December, I (2), pp. 161-169.
Jalal, R. N.-U.-D., Zeb, N. & Fayyaz, U.-E.-R., 2019. The Effect of Personality Traits on Employee Job Satisfaction with Moderating Role of Islamic Work Ethics. Journal of Asian Finance, Economics, and Business Vol 6 No 2 (2019), 6(2), pp. 161-171.
Johnson, B. L. & Kruse, S. D., 2009. Decision Making for Educational Leaders. Albany: State University of New York Press.
Kamri, N. A. & Ramlan, S. F., 2015. The Application of Habl Min Allah and Habl min al-Nas Elements in Islamic Code of Ethics: An Exploratory Case Study. International Journal of Economics, Management, and Accounting, 23(1), pp. 57-78.
Ministry of Religion, 2019. Ministry of Religion of South Sulawesi. [Online]
Ministry of Religion of the Republic of Indonesia, 2019. Statistical Data on Islamic Education. [On line]
Khan, E. A., Riaz, M. N., Batool, N. & Riaz, M. A., 2016. Emotional Intelligence as a Predictor of Decision-Making Styles among University Students. Journal of Applied Environmental and Biological Sciences, 6(4S), pp. 93-99.
Kothari, C. R., 2004. Research Methodology. New Delhi: New Age International (P) Ltd.
Kesavan, H. B., & S., B. (2022). Emotional Intelligence and Relationship Management Among the Employees in Automobile Retail Showrooms. International Journal of Professional Business Review, 7(6), e0889. https://doi.org/10.26668/businessreview/2022.v7i6.889
Larviatmo, M. H. D. & Ratnawati, I., 2018. The Effect of Personality Traits on the Intention to Become an Entrepreneur with Self-Efficacy as an Intervening Variable (Study on Students of the Faculty of Economics and Business, Diponegoro University Semarang. Journal of Organizational Management Studies, December, XV (2), pp. 51-65.
Lee, H. J., 2018. How Emotional Intelligence Relates to job Satisfaction and Burnout in Public Service Jobs. International Review of Administrative Sciences, 84(4), pp. 729-745.
Lestari, S., 2010. The Influence of Personality, Self-Efficacy, and Locus of Control on Perceived Performance of Small and Medium Enterprises. Journal of Business and Economics (JBE), XVII (2), pp. 144-160.
Lutfauziah, A., Al Muhdhar, M. H. I., Suhadi & Rohman, F., 2020. Learning Methods of Decision-Making Skills: Discussion, Assignment, and Practice. Education and Human Development Journal, 5(1), pp. 1-8.
Martina, N., 2017. The Effect of Decision Making on Employee Work Productivity in the Technical Implementation Unit of the Cipaku District Education Office, Ciamis Regency. Dynamics, IV(4), pp. 638-646.
Mavengere, L., 2020. Agreeableness personality: The bad side of this trait. [Online]
Meitia, 2010. Principal Decision Making in the Context of Empowering Educators at the Jambi State Police School. Journal of Education Management, July 1, I (1), pp. 27-37.
Misbahuddin & Hasan, I., 2014. Research Analysis with Statistics. Jakarta: Earth Script.
Monash University, 2016. Heading for a fall: Neuroscientists reveal how overconfidence can lead to poor decision-making. [Online]
Muayyad, D. M., 2016. The Effect of Job Satisfaction on Work Productivity of Islamic Bank X Regional Office II Employees. Journal of Service Management and Marketing, 9(1), pp. 75-98.
Muindi, F., 2011. The Relationship between Participation in Decision Making and Job Satisfaction among Academic Staff in the School of Business, University of Nairobi. Journal of Human Resources Management Research, pp. 1-34.
Mulyasa, E., 2013. Becoming a Professional School Principal in the Context of Successful SBM and KBK. Bandung: PT Juvenile Rosdakarya.
Mulyasa, H., 2012. Management and Leadership of Principals. Jakarta: Earth Script.
Munawwir, A. W., 1997. Al-Munawwir Dictionary: Complete Indonesian Arabic Dictionary. Surabaya: Progressive Library.
Navaneedhan, C. G. & Kamalanabhan, T. J., 2020. Emotional Intelligence Vs. Decision Making; Are They Complementary? If Yes, How Are They Related? European Journal of Education Studies, 7(12).
Nugraheni, H. S. & Prabawani, B., 2019. The Effect of Training and Organizational Culture on Employee Performance Through Job Satisfaction. Journal of Business Administration, 8(3), pp. 1-9.
Nuralam, 2020. Analysis of Job Satisfaction Based on Training and Teaching Experience through Teacher Professional Competence at UPT SPF SMA Negeri Branch of Education Office Region II Makassar Gowa, Makassar: STIE AMPKOP.
Nurjanah, D. & Indawati, N., 2021. Effect Of Emotional Intelligence on Employee Engagement and Job Satisfaction with Work-Life Balance as Intervening Variables In The Generation Z In Surabaya. International Journal of Economics, Management, Bussiness and Social Science (IJEMBIS), 1(3).
Ping He, Findley, H. & Wheatley, R., 2018. The Effects of Training on Job Satisfaction and Service Quality among Temporary Employees: The Mediating Role of Affective Commitment. Journal of Management and Marketing Research, Volume 21, pp. 1-17.
Pratama, D. A., Pali, M. & Nurcahyo, F. A., 2012. The Effect of Personality Based on the Big Five Personality on Job Satisfaction of Hotel Employees. Echo Actuality, 1(1).
Riduwan, 2020. Fundamentals of Statistics. Bandung: Alphabet.
Safitri, A. & Yusiyaka, R. A., 2020. Management of School Principal Strengthening Training to Improve Principal Competence (Study of Elementary School Principals in Sukabumi Regency). Penmas Torch Journal, 3(1).
Safitri, U. L., Widagdo, B. & Novianti, K. R., 2022. The Influence of Work Motivation and Workload on Employee Performance with Job Satisfaction as a Mediation Variable. Jamanika, 2(2), pp. 120-128.
Saihani, S. B., Alam, S. S., Abdul, A. J. & Sarbini, S., 2009. The Effect of Big Five Personality in Creative Decision Making. Tunisia, In Creativity, Innovation and Management Proceedings of the 10th International Conference 2009 Sousse.
Sembiring, S. N. B., Lumbanraja, P. & Siahaan, E., 2021. The Effect of Leadership, Emotional Intelligence, and Social Support on Employee Performance through Job Satisfaction at PT Bank XYZ Regional Credit Card Medan. International Journal of Research and Review, 8(11).
Shihab, M. Q., 2006. Revealing the Divine Veil: Al-Asma' Al-Husna in the Perspective of the Qur'an. Jakarta: Heart Lantern.
Siebert, J. U., Kunz, R. E. & Rolf, P., 2021. Effects of Decision Training on Individuals’ Decision-Making Proactivity. European Journal of Operational Research, 294(1), pp. 264-282.
Sudiro, A., 2018. Organizational Behavior. Jakarta: Earth Script.
Sugiyono, 2014. Quantitative Qualitative Research Methods and R & D. Bandung: Alfabeta.
Sukandar, A., 2018. The Role of Leadership and Motivation of School Headmaster in Improving Teacher Performance. International Journal of Nusantara Islam, 06(02), pp. 182-190.
Sukardi, 2004. Competency Education Research Methodology and Practice. Jakarta: Earth Script.
Supramaniama, S. & Singaravelloo, K., 2020. Emotional Intelligence, Job Satisfaction Organisational Performance in Malysian Public Administration. Institutions and Economies, 12(1), pp. 77-98.
Surahman, Mochamad, R. & Supardi, S., 2016. Research Methodology. Jakarta: Indonesian Ministry of Health.
Susana, T., 2014. Difficult People: Facts and Perceptions. Yogyakarta: Kanisius.
Susanto, B., 2018. The Influence of Principal Leadership, School Climate, and Teacher Competence on Education Quality at MTS Jeneponto Regency. YUME: Journal of management, pp. 23-39.
Suwatno, 2019. Leaders and Leadership in Public and Business Organizations. Jakarta: Earth Script.
Sathya, A. ., & Velmurugan, V. P. . (2022). A Study on Influence of Personal Profile Variables on Emotional Intelligence Ofarts and Science College Students. International Journal of Professional Business Review, 7(2), e0435 . https://doi.org/10.26668/businessreview/2022.v7i2.435
Tahir, M., 2018. The Influence of Organizational Communication and Leadership Effectiveness on Job Satisfaction and Performance of Permanent Lecturers at Muhammadiyah Higher Education in South Sulawesi, Makassar: UMI Makassar.
Usman, F., 2019. The Effect of Emotional Intelligence and Organizational Culture on Performance Through Satisfaction as Intervening Variables in Trunajaya University Bontang Employees. Economic Forum, 21(1), pp. 142-142.
Winarni, E. W., 2018. Quantitative, Qualitative Research Theory and Practice, PTK, R & D. Jakarta: Bumi Aksara.
Yildirim, B. I., Gulmez, M. & Yildirim, F., 2016. The Relationship between the Five-factor Personality Traits of Workers and their Job Satisfaction: S Study on Five Star Hotels in Alanya. Procedia Economics and Finance, Volume 39, pp. 284-291.
Zainal, A., 2020. Interpretation of Management Verses. Bandung: PT. Rosdakarya youth.
Zainal, V. R., Basalamah, S. &; Suwanda, 2021. Career Development of Corporate Human Resources. Sidoarjo: Indomedia Library.
Zhai, Q. et al., 2013. Big Five Personality Traits, Job Satisfaction and Subjective Wellbeing in China. International Journal of Psychology, 48(6), pp. 1099-1108.
Zuhdi, Suharjo, B. & Sumarno, H., 2016. Comparison of Parameter Estimation of Structural Coefficient Models through SEM and PLS-SEM. Journal of Mathematics and Its Applications, 15(2), pp. 11-22.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Muhammad Ridwan, Salim Basalamah, Baharuddin Semmaila, Andi Bunyamin
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Authors who publish in this journal agree to the following terms: the author(s) authorize(s) the publication of the text in the journal;
The author(s) ensure(s) that the contribution is original and unpublished and that it is not in the process of evaluation by another journal;
The journal is not responsible for the views, ideas and concepts presented in articles, and these are the sole responsibility of the author(s);
The publishers reserve the right to make textual adjustments and adapt texts to meet with publication standards.
Authors retain copyright and grant the journal the right to first publication, with the work simultaneously licensed under the Creative Commons Atribuição NãoComercial 4.0 (http://creativecommons.org/licenses/by-nc/4.0/), which allows the work to be shared with recognized authorship and initial publication in this journal.
Authors are allowed to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (e.g. publish in institutional repository or as a book chapter), with recognition of authorship and initial publication in this journal.
Authors are allowed and are encouraged to publish and distribute their work online (e.g. in institutional repositories or on a personal web page) at any point before or during the editorial process, as this can generate positive effects, as well as increase the impact and citations of the published work (see the effect of Free Access) at http://opcit.eprints.org/oacitation-biblio.html
