Revisiting Local Government Auditors’ Burnout upon its Stress Dimensions

Authors

DOI:

https://doi.org/10.26668/businessreview/2023.v8i11.3820

Keywords:

Auditor stress, Job burnout, Role overload, Role stress, The Role Conflict

Abstract

Purpose:  This study aims to ‎determine the effect of three-dimensional stress, known as the roles of stress, to predict ‎the likelihood of occupational stress and burnout complication among local government ‎auditors.

 

Theoretical framework:  This study utilized the Conservation of Resource Theory as a theoretical lens to ‎determine the effect of three-dimensional stress, known as the roles of stress, to predict ‎the likelihood of occupational stress and burnout complication among local government ‎auditors.

 

Design/Methodology/Approach:  Quantitative non-linear modelling involved three hundred and twenty-six ‎questionnaires from being sent to the regional inspectorate in the Bali area between June - July 2022.

 

Findings:  The study successfully proved the significant effect of role ambiguity and role ‎overload as influential factor of auditors’ stress. The study also proves the empirical ‎relationship between auditor stress and burnout. Further, this research concludes that various ‎mediation effects of stress exist between dimensional stress and burnout among auditors.

 

Research, Practical & Social implications:  This ‎study is expected to give strategic recommendations for the respectful government agencies ‎to develop better stress-handling techniques.

 

Originality/Value: The influential factor of the role of ambiguity which is significantly elevated job burnout, might become a novelty for this research’s finding, the complication of ambiguity in the context of forming the passive level of stress known as burnout stipulates the profound problems of ambiguity in the auditor context.

Downloads

Download data is not yet available.

References

Akbar, B. (2022). Tantangan Deseentralisasi pada Masa Pandemi. In A. F. Sampurna (Ed.), Kebijakan Pemerintah, Peluang, Tantangan, dan Kepemimpinan di Masa dan Pascapandemi COVID-19: Pandangan Pengambil Kebijakan di Tingkat Pusat dan Daerah (Vol. 2, pp. 130-148). Jakarta: Badan Pemeriksa Keuangan Republik Indonesia/Kompas Media Nusantara. Retrieved from https://foresight.bpk.go.id/wp-content/uploads/2022/07/Buku-Seri-2-Foresight-BPK-2022.pdf

Akbar, G. G., Nurliawati, N., Muchtar, M., & Ramdhani, A. (2021). Retrospective analysis of work from home for civil servants during the Covid-19 pandemic. Jurnal Borneo Administrator, 17(2), 183-204. doi:https://doi.org/10.24258/jba.v17i2.811

Alcaron, G. (2011). A meta-analysis of burnout with job demands, resources and attitudes. Journal of Vocational Behavior, 79, 549-562. doi:https://10.1016/j.jvb.2011.03.007

Astrachan, C. B., Patel, V. K., & Wanzenried, G. (2014). A comparative study of CB-SEM and PLS-SEM for theory development in family firm research. Journal of Family Business Strategy, Volume 5, Issue 1, March 2014, Pages 116-128(1), 116-128. doi:https://doi.org/10.1016/j.jfbs.2013.12.002

Bakker, A. B., & Demerouti, E. (2007). The Job Demands‐Resources model: state of the art. Journal of Managerial Psychology, 22(3), 309-328. doi:https://10.1108/02683940710733115

Bakker, A. B., & Demerouti, E. (2014). Job demands and resources theory. In P. Y. Chen & C. L. Cooper (Eds.), Work and Wellbeing: Wellbeing: A Complete Reference Guide Volume III (Vol. Volume III, pp. 37-64). United States: John Wiley & Sons, Ltd. Published 2014 by John Wiley & Sons, Inc.doi: https://doi.org/10.1002/9781118539415.wbwell019

Bakker, A. B., & Demerouti, E. (2017). Job demands and resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285.(3), 273-285. doi:https://doi.org/10.1037/ocp0000056

Beehr, T. A., Walsh, J. T., & Taber, T. D. (1976). Relationships of stress to individually and organizationally valued states: Higher order needs as a moderator. Journal of Applied Psychology, 61(1), 41. doi:https://doi.org/10.1037/0021-9010.61.1.41

Campbell, N. S., Perry, S. J., Maertz Jr, C. P., Allen, D. G., & Griffeth, R. W. (2013). All you need is… resources: The effects of justice and support on burnout and turnover. Human Relations, 66(6), 759-782. doi:https://10.1177/0018726712462614

Cho, E. (2016). Making reliability reliable: A systematic approach to reliability coefficients. Organizational Research Methods, 19(4), 651-682. doi:https://doi.org/10.1177/109442811665623

Creary, S. J., & Gordon, J. R. (2016). Role conflict, role overload, and role strain. In Encyclopedia of family studies (pp. 1-6). United States: John Wiley and Sons.doi:https://doi.org/10.1002/9781119085621.wbefs012

Creswell, J. W., & Clark, V. L. P. (2017). Designing and conducting mixed methods research. United States: Sage Publishing House.

D'La Rinjani P, B. M., Nurmayanti, S., & Hermanto. (2021). The Effect of Work-Family Conflict and Family-Work Conflict on Work Stress During The Covid-19 Pandemic (Empirical Study of Women Civil Servants in Central Lombok Regency). IJISET - International Journal of Innovative Science, Engineering & Technology, 8(6), 469-479. Retrieved from https://ijiset.com/vol8/v8s6/IJISET_V8_I06_52.pdf

Dijkstra, T. K., & Henseler, J. (2015). Consistent partial least squares path modeling. MIS quarterly, 39(2), 297-316. doi:https://www.jstor.org/stable/e26628351

Fogarty, T. J., & Kalbers, L. P. (2006). Internal auditor burnout: An examination of behavioral consequences. Advances in Accounting Behavioral Research (Advances in Accounting Behavioural Research, Vol. 9, 51-86. doi:https://doi.org/10.1016/S1475-1488(06)09003-X

Fogarty, T. J., Singh, J., Rhoads, G. K., & Moore, R. K. (1997). Antecedents and consequences of burnout in accounting: Beyond the role stress model. Behavioral Research in accounting, 12, 31-68. Retrieved from https://ssrn.com/abstract=37387

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Evaluation of Reflective Measurement Models. In J. F. Hair Jr, G. T. M. Hult, C. M. Ringle, M. Sarstedt, N. P. Danks, & S. Ray (Eds.), Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook (pp. 75-90). Online: Springer International Publishing.doi:https://10.1007/978-3-030-80519-7_4

Hair, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling: Sage Publishing House.

Halbesleben, J. R., Neveu, J.-P., Paustian-Underdahl, S. C., & Westman, M. (2014). Getting to the “COR” understanding the role of resources in conservation of resources theory. Journal of management, 40(5), 1334-1364. doi:https://10.1177/0149206314527130

Handoko, B. L., & Thomas, G. N. (2022). How Mental Health Program Moderate Remote Audit, Computer Literacy and CAATs Impact on Auditor Work Performance during Pandemic Covid-19. Paper presented at the Proceedings of the 6th International Conference on E-Commerce, E-Business and E-Government (April 27 - 29, 2022), Plymouth United Kingdom.doi:https://doi.org/10.1145/3537693.3537754

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. doi:https://10.1007/s11747-014-0403-8

Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American psychologist, 44(3), 513. doi:https://10.1037//0003-066x.44.3.513

Hobfoll, S. E., & Ford, J. S. (2007). Conservation of Resources Theory*. In G. Fink (Ed.), Encyclopedia of Stress (Second Edition) (Second Edition ed., pp. 562-567). United States: Academic Press.doi:https://doi.org/10.1016/B978-012373947-6.00093-3

Jackson, S. E., Schwab, R. L., & Schuler, R. S. (1986). Toward an understanding of the burnout phenomenon. Journal of Applied Psychology, 71(4), 630-640. doi:https://psycnet.apa.org/doi/10.1037/0021-9010.71.4.630

Kock, N. (2021). WarpPLS user manual: Version 7.0. United States: WARP PLS Official Website (https://scriptwarp.com/warppls/). Retrieved from https://www.scriptwarp.com/warppls/UserManual_v_7_0.pdf

Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81(2), 123. doi:https://psycnet.apa.org/doi/10.1037/0021-9010.81.2.123

Maçada, A. C. G., Freitas Junior, J. C. d. S., Brinkhues, R. A., & Vasconcellos, S. d. (2021). Life interrupted, but performance improved: Rethinking the influence of technology-mediated interruptions at work and personal life. International Journal of Professional Business Review, 7(1), e0279. doi:https://doi.org/10.26668/businessreview/2022.v7i1.279

Malach-Pines, A. (2005). The burnout measure, short version. International Journal of Stress Management, 12(1), 78. doi:https://doi.org/10.1037/1072-5245.12.1.78

Manikandan, G., Murugaiah, S., Velusamy, K., Ramesh, A. B. K., Rathinavelu, S., Viswanathan, R., & Jageerkhan, M. N. (2022). Work Life Imbalance and Emotional Intelligence: a Major Role and Segment Among College Teachers. International Journal of Professional Business Review, 7(6), e0832. doi:https://doi.org/10.26668/businessreview/2022.v7i6.832

Maslach, C., & Leiter, M. P. (2007). Burnout*. In G. Fink (Ed.), Encyclopedia of Stress (Second Edition) (Second Edition ed., pp. 368-371). United States: Academic Press.doi:https://doi.org/10.1016/B978-012373947-6.00062-3

Novriansa, A., Aryanto, A., & Burhanuddin, B. (2020). The Effect of Stress Arousal and Supervisor Support on Burnout in Local Government Internal Auditors. Paper presented at the 6th Sriwijaya Economics, Accounting, and Business Conference (SEABC) 2020, Faculty of Economics, Sriwijaya University.doi:http://repository.unsri.ac.id/id/eprint/70804

Peterson, R. A., & Kim, Y. (2013). On the relationship between coefficient alpha and composite reliability. Journal of Applied Psychology, 98(1), 194. doi:https://doi.org/10.1037/a0030767

Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative science quarterly, 15(2), 150-163. doi:https://doi.org/10.2307/2391486

Roskams, M., & McNeely…, E. (2021). Job Demands-Resources Model: Its applicability to the workplace environment and human flourishing. In V. D. Rianne Appel-Moelenbroek (Ed.), A Handbook of Theories on Designing Between People and the Office Environment (pp. 27-38). USA: Routledge.doi:https://doi.org/10.1201/9781003128830

Safrizal, Z. A. (2022). Perkembangan Kasus dan Respons Pemerintah dalam Penanganan Covid-19. In A. F. Sampurna (Ed.), Kebijakan Pemerintah, Peluang, Tantangan, dan Kepemimpinan di Masa dan Pascapandemi COVID-19: Pandangan Pengambil Kebijakan di Tingkat Pusat dan Daerah (Vol. 2, pp. 130-148). Jakarta: Badan Pemeriksa Keuangan Republik Indonesia/Kompas Media Nusantara. Retrieved from https://foresight.bpk.go.id/wp-content/uploads/2022/07/Buku-Seri-2-Foresight-BPK-2022.pdf

Senatra, P. T. (1980). Role conflict, role ambiguity, and organizational climate in a public accounting firm. Accounting Review, 594-603. Retrieved from https://www.jstor.org/stable/245777

Setkab, S. K. P. R. I. (2020). President Jokowi Signs Gov’t Regulation on Large-Scale Social Restrictions. Sekretariat Kabinet Republik Indonesia. Retrieved from https://setkab.go.id/en/president-jokowi-signs-govt-regulation-on-large-scale-social-restrictions/

Setyawan, F. E. B., & Retno, L. (2020). Challenges Of Stay-At-Home Policy Implementation During The Coronavirus (Covid-19) Pandemic In ‎Indonesia. Jurnal Administrasi Kesehatan Indonesia, 8(0), 15-20. doi:https://10.20473/jaki.v8i0.2020.15-20

Sevindik, I., Tosun, M. S., & Yilmaz, S. (2021). Local Response to the COVID-19 Pandemic: The Case of Indonesia. Sustainability, 13(10), 5620. doi:https://doi.org/10.3390/su13105620

Sharma, R. R., & Cooper, S. C. (2016). Stress and Burnout: An Introduction. In Executive Burnout (pp. 315-367): Emerald Group Publishing Limited.doi:https://doi.org/10.1108/978-1-78635-286-620161009

Sholihin, M., & Ratmono, D. (2021). Analisis SEM-PLS dengan WarpPLS 7.0 untuk hubungan nonlinier dalam penelitian sosial dan bisnis. Yogyakarta: Penerbit Andi. Retrieved from http://repository.unsri.ac.id/id/eprint/70804

Sijtsma, K. (2008). On the Use, the Misuse, and the Very Limited Usefulness of Cronbach’s Alpha. Psychometrika, 74(1), 107. doi:https://10.1007/s11336-008-9101-0

Singh, J., Goolsby, J. R., & Rhoads, G. K. (1994). Behavioral and Psychological Consequences of Boundary Spanning Burnout for Customer Service Representatives. Journal of marketing research, 31(4), 558-569. doi:https://10.1177/002224379403100409

Smith, K. J., & Emerson, D. J. (2017). An analysis of the relation between resilience and reduced audit quality within the role stress paradigm. Advances in Accounting, Vol.37, 1-14. doi:https://doi.org/10.1016/j.adiac.2017.04.003

Smith, K. J., Emerson, D. J., & Boster…, C. R. (2020). Resilience as a coping strategy for reducing auditor turnover intentions. Accounting Research Journal, Vol.33, 483-498. doi:https://doi.org/10.1108/ARJ-09-2019-0177

Smith, K. J., Emerson, D. J., & Everly, G. S. (2017). Stress arousal and burnout as mediators of role stress in public accounting. Advances in Accounting Behavioural Research, Vol.20, 79-116. doi:https://doi.org/10.1108/S1475-148820170000020004

Susilawati, S., Falefi, R., & Purwoko, A. (2020). Impact of COVID-19’s Pandemic on the Economy of Indonesia. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 1147-1156. doi:https://doi.org/10.33258/birci.v3i2.954

Syaefudin, R. A. (2020). Working From Home Policy for Indonesian Civil Servants During Coronavirus Disease Pandemic. Spirit Publik: Jurnal Administrasi Publik, 15(2), 167. doi:https://10.20961/sp.v15i2.41394

Wu, G., Hu, Z., & Zheng, J. (2019). Role Stress, Job Burnout, and Job Performance in Construction Project Managers: The Moderating Role of Career Calling. International Journal of Environmental Research and Public Health, 16(13), 2394. doi:https://doi.org/10.3390/ijerph16132394

Downloads

Published

2023-11-17

How to Cite

Saraswati, E., & Ariwibowo, R. (2023). Revisiting Local Government Auditors’ Burnout upon its Stress Dimensions. International Journal of Professional Business Review, 8(11), e03820. https://doi.org/10.26668/businessreview/2023.v8i11.3820