Building And Sustaining Capacities of Health Officials in use of Data for Decision-Making: Evidence from Rajasthan, India




Data for Decision Making, Sustainable Development Goals, Health Management Information System, Mentoring and Handholding, Google Classroom, Information and Communication Technology (ICT)


Purpose: This paper critically explores the initiatives that were implemented in Rajasthan during the period of 2018-19 by UNFPA, in collaboration with the Department of Health and Family Welfare, the Government of Rajasthan, and IIHMR University, Jaipur, Rajasthan, India.  The main objective of these initiatives was to strengthen the capabilities of health officials and data managers at different levels within the state, enabling them to make evidence-based decisions using data effectively.


Theoretical framework: The capacity-building program was designed to reinforce the system for evidence-based planning, monitoring, and data utilization through a comprehensive training approach and continuous support. This study thoroughly investigates the entire process, assesses its effectiveness, and draws policy recommendations based on the outcomes of the capacity-building interventions. An essential aspect underscored by the study is the importance of providing ongoing support and guidance post-training to ensure sustainable development and successful implementation of the acquired knowledge.


Methodology: The methodology described in this paragraph involves capacity building approaches for government officials in the health sector. Specifically, the methodology includes the following elements: capacity building approaches; Inhouse Training programme technique; Digital technology enabled process; Training of State, District, and Block Level Health Programme Officials and Data Managers; Mentoring and Hand-Holding Support; Web-Based Learning Method using 'Google Classroom.


Findings: The findings of this study emphasize two crucial factors that contributed to the success of the capacity-building initiatives. Firstly, the provision of on-site assistance proved to be highly effective in reinforcing the newly acquired knowledge and skills. Secondly, the utilization of the web-based Google Class platform was found to be instrumental in promoting knowledge retention and enhancing the effective utilization of data.


Value: In conclusion, this research sheds light on the significance of capacity-building initiatives in the realm of health and data management. It highlights the positive impact of on-site support and the role of technology, particularly the Google Class platform, in ensuring the lasting benefits of such programs. The paper concludes by underlining the importance of continued support and sustained efforts in maximizing the potential of data-driven decision-making in the healthcare sector in Rajasthan.


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How to Cite

Khanna, A., Singh, J. P., & Tripathi, V. (2023). Building And Sustaining Capacities of Health Officials in use of Data for Decision-Making: Evidence from Rajasthan, India. International Journal of Professional Business Review, 8(11), e04003.