@article{Maçada_Freitas Junior_Brinkhues_Vasconcellos_2021, place={São Paulo (SP)}, title={Life interrupted, but performance improved: Rethinking the influence of technology-mediated interruptions at work and personal life}, volume={7}, url={https://openaccessojs.com/JBReview/article/view/279}, DOI={10.26668/businessreview/2022.v7i1.279}, abstractNote={<p><strong>Purpose</strong>: This paper aims to analyze the effects of the technology-mediated interruptions on the conflicts and the performance of individuals during their work and non-work time.</p> <p><strong>Theoretical framework: </strong>This work is based on the Conservation of Resources Theory, focusing on conflict and quality of life in the digital age.</p> <p><strong>Design/methodology/approach: </strong>To evaluate the influence of technology interruptions on conflicts and performance, we applied a survey to management and accounting professionals and obtained 399 valid questionnaires. We analyzed the data through Partial Least Squares structural equation modeling (PLS-SEM).</p> <p><strong>Findings: </strong>The data analysis demonstrates that interruptions – as expected – contribute to increasing conflicts both at work and at non-work. However, contrary to previous research, interruptions can also increase performance in both instances.</p> <p><strong>Research, Practical & Social implications: </strong>The proposed approach has a practical value for teachers and students of human-computer interaction and IT practitioners in any other professional environment where the technology represents a channel between personal and professional life.</p> <p><strong>Originality/value: </strong>This research measured and analyzed the effects of technology-mediated interruptions on conflict and individual performance in Brazil. The results showed that technology-mediated interruptions are related to the quality of life and leisure time, showing that conflicts due to technology are not a buzzword. Also, research findings present a new research path as interruptions that positively influence the individual’s performance are not fully understood.</p>}, number={1}, journal={International Journal of Professional Business Review}, author={Maçada, Antonio Carlos Gastaud and Freitas Junior, José Carlos da Silva and Brinkhues, Rafael Alfonso and Vasconcellos, Sílvio de}, year={2021}, month={Nov.}, pages={e0279} }