THE NEED FOR BUSINESS MODELS IN ACCESSIBLE, INCLUSIVE AND SUSTAINABLE TOURISM
DOI:
https://doi.org/10.26668/businessreview/2024.v9i4.4542Keywords:
Business Models, Accessible Tourism, Inclusive Tourism, Sustainable Tourism, Bibliometric ResearchAbstract
Objective: Accessible, Inclusive and Sustainable Tourism has gained significant prominence, reflecting a growing global awareness of the need for inclusive and environmentally responsible travel practices. The literature gap found regarding the absence of a comprehensive business model is the main goal of this research.
Theoretical Framework: This study systematically compiled and evaluated the recent research studies on Accessible, Inclusive and Sustainable Tourism to contribute to the evolution of business models in the broader scope of tourism and tourism services.
Method: A three-step process was followed to achieve this goal, comprising an initial research phase and a detailed performance analysis using various bibliometric techniques and visualisation tools, culminating in carefully selecting pertinent articles.
Results and Discussion: The study confirmed the scarcity of articles that address this topic, with a tendency to conceptualise entirely new business models instead of adapting existing frameworks with new value propositions making them more accessible, inclusive, and sustainable.
Research Implications: The practical and theoretical implications of this research provided insights into how the results can be applied or influence practices in the field of tourism. These implications could encompass all tourism areas, from hospitality to restaurant offers. It presents an important managerial clue to guarantee the tourism businesses' true inclusiveness and sustainable characteristics.
Originality/Value: This study contributes to the literature by filling a gap. The relevance and value of this research are its managerial contributions, which confirm the need to incorporate characteristics of accessibility, inclusion and sustainability into any tourism business model.
Downloads
References
Baden-Fuller, C. & Mangematin, V. (2013). Business models: A challenging agenda. Strategic Organization, 11(4), 418–427. https://doi.org/10.1177/1476127013510112.
Bocken, N., Short, S., Rana, P. & Evans, S. (2014). A literature and practice review to develop sustainable business model archetypes. Journal of Cleaner Production, 65, 42-56. https://doi.org/10.1016/j.jclepro.2013.11.039.
Caldeira, M. J., Neuza, S. & Nunes, F. (2017). Turismo Acessível em Guimarães. Oportunidades e desafios para uma cidade inclusive. Holos, 4, 341-356.
Carvalho, I. (2015). O Turismo Acessível: estratégias de adaptação de uma cidade. O Caso de Lisboa. Tese de Doutoramento. Instituto de Geografia e Ordenamento do Território, Universidade de Lisboa, Lisboa.
Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field. Journal of Informetrics, 5, 146-166. https://doi.org/10.1016/j.joi.2010.10.002.
Costa, A. & Caetano, F. (2021). Menu4All – Access system for restaurant menus for blind people. Journal of Tourism & Development, 37, 73-87.
Darcy, S. & Buhalis, D. (2010). Chapter 1. Introduction: From Disabled Tourists to Accessible Tourism. In D. Buhalis & S. Darcy (Ed.), Accessible Tourism: Concepts and Issues (pp. 1–20). Bristol, Blue Ridge Summit: Channel View Publications. https://doi.org/
21832/9781845411626-004 Dewulf, K. (2010). Play it forward: a game-based tool for sustainable product and business model innovation in the fuzzy front end. Paper presented at the 6th EMSU conference (ERSCP-2010).
Ferreira, A. (2013). Turismo Acessível: Oportunidades, Desenvolvimento e Desafios. Tese de Mestrado. Escola Superior de Hotelaria e Turismo do Estoril. Lisboa.
Donthu, N., Kumar, S., Mukherjee, D., Pandey, N. & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070.
Eurostat (2019). Ageing Europe – 2019 Edition. Eurostat. https://ec.europa.eu/eurostat/web/
products-statistical-books/-/ks-02-19-681.
Garetti, M. & Taisch, M. (2012). Sustainable manufacturing: trends and research challenges. Production Planning Control, 23(2–3), 83-104. https://doi.org/10.1080/09537287.2011.
Instituto Nacional de Estatísticas – INE (2020). Projeções de População Residente 2018-2080. Instituto Nacional de Estatísticas. https://www.ine.pt/xportal/xmain?xpid=INE&xpgid=
ine_destaques&DESTAQUESdest_boui= 406534255&DESTAQUESmodo=2&xlang=pt.
Instituto Nacional de Estatísticas - INE (2021). Censos 2021. Instituto Nacional de Estatísticas. https://censos.ine.pt/xportal/xmain?xpgid=censos21_main&xpid=CENSOS21&xlang=pt.
Lüdeke-Freund, F. (2010). Towards a conceptual framework of “business models for sustainability”. ERSCP-EMU Conference, Delft, The Netherlands, 1-28. https://doi.org/10.13140/RG.2.1.2565.0324.
Merino, M. T., Carmo, M. L. & Alvarez, M. V. (2006). 25 Years of Technovation: Characterization and evolution of the journal. Technovation, 26, 1303–1316. https://doi.org/10.1016/j.technovation.2005.11.005.
Mesquita, S. & Carneiro, M. (2016). Accessibility of European museums to visitors with visual impairments. Disability & Society. 31(3), 373-388.https://doi.org/10.1080/09687599.
1167671.
Montes, R., & Aragall, F. (2009). Turismo Acessível ou Turismo para Todos? Sustentabilidade de Negócio. Revista Turismo & Desenvolvimento, 11, 141-145.
Neumann, P. (2011). Accessible Tourism for All in Germany. In D. Bulalis, & C. Darcy (eds.). Accessible Tourism. Concepts and Issues (pp. 1–15). Aspects of Tourism Series. Bristol: Channel View Publications.
Paiva T. & Carvalho L. (2021). Sustainable Business Model. In Idowu S., Schmidpeter R., Capaldi N., Zu L., Del Baldo M., Abreu R. (eds.). Encyclopedia of Sustainable Management. Springer, Cham. https://doi.org/10.1007/978-3-030-02006-4_543-1
Sempels, C. (2014). Implementing a Circular and Performance Economy through Business Model Innovation. In A New Dynamic: Effective Business in a Circular Economy. Isle of Wight, United Kingdom: Ellen MacArthur Foundation
Shafera, S. M., Smith, H. J. & Linderb, J. C. (2005). The power of business models. Business Horizons, 48(3), 199-207. https://doi.org/10.1016/j.bushor.2004.10.014.
Silva, M. R., Hayashi, C. R. & Hayashi, M. C. (2011). Análise Bibliométrica e Cientométrica: desafios para especialistas que atuam em campo. INCID: Revista de Ciência da Informação e Documentação, 2(1), 110-129.
Turismo de Portugal (2013). Turismo Acessível para Todos – Recomendações da OMT. Adaptação de Turismo de Portugal. https://business.turismodeportugal.pt/SiteCollection
Documents/all-for-all/recomendacoes-omt-turismo-acessivel-para-todos.pdf
Turismo de Portugal (2015). Guia de Boas Práticas de Acessibilidade – Turismo Ativo. Em colaboração com a Federação Portuguesa do Desporto para Pessoas com Deficiência (FPDD).
Turismo de Portugal (2017). Estratégia Turismo 2027 (ET2027) – Liderar o turismo do futuro. https://www.turismodeportugal.pt/SiteCollectionDocuments/estrategia/estrategia-turismo-2027.pdf.
Willett, P. (2007). A bibliometric analysis of the Journal of Molecular Graphics and Modelling. Journal of Molecular Graphics and Modelling, 26, 602–606.
Willett, P. (2022). A bibliometric analysis of the Journal of Molecular Graphics and Modelling: An update. Journal of Molecular Graphics and Modelling, p. 117, 108313. https://doi.org/10.1016/j.jmgm.2022.108313.
World Travel & Tourism Council (2021) – Travel & Tourism - Global Economic Impact & Trends 2021. https://wttc.org/Portals/0/Documents/Reports/2021/Global%20Economic
%20Impact%20and%20Trends%202021.pdf.
World Tourism Organization – UNWTO (2013), Sustainable Tourism for Development Guidebook - Enhancing capacities for Sustainable Tourism for development in developing countries, UNWTO, Madrid. https://doi.org/10.18111/9789284415496.
Zupic, I. & Čater, T. (2015). Bibliometric Methods in Management and Organization. Organization Research Methods, 18(3), 429-472. https://doi.org/10.1177/1094428114
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Hugo João de Assunção Mendes, Teresa Maria Dias de Paiva, Teresa Maria Monteiro Felgueira, Catarina Afonso Alves, Adriano Azevedo Costa
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Authors who publish in this journal agree to the following terms: the author(s) authorize(s) the publication of the text in the journal;
The author(s) ensure(s) that the contribution is original and unpublished and that it is not in the process of evaluation by another journal;
The journal is not responsible for the views, ideas and concepts presented in articles, and these are the sole responsibility of the author(s);
The publishers reserve the right to make textual adjustments and adapt texts to meet with publication standards.
Authors retain copyright and grant the journal the right to first publication, with the work simultaneously licensed under the Creative Commons Atribuição NãoComercial 4.0 (http://creativecommons.org/licenses/by-nc/4.0/), which allows the work to be shared with recognized authorship and initial publication in this journal.
Authors are allowed to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (e.g. publish in institutional repository or as a book chapter), with recognition of authorship and initial publication in this journal.
Authors are allowed and are encouraged to publish and distribute their work online (e.g. in institutional repositories or on a personal web page) at any point before or during the editorial process, as this can generate positive effects, as well as increase the impact and citations of the published work (see the effect of Free Access) at http://opcit.eprints.org/oacitation-biblio.html
